PagePlus Data issues

08/05/12 16:14
Some 4G LTE phones are having issues getting data on the PagePlus network.  This is due to a network verification issue that PagePlus has with this new technology. This is the process to bypass the verification issues with 4G LTE and 3G phones on the PagePlus network:
  • Power the 4g phone off.
  • Do an ESN change and put a different phone onto the page plus account. For this example we will say a Samsung Fascinate has been switched to the account.
  • Make a call on the Samsung Fascinate.
  • Power the Samsung Fascinate off.
  • Put the 4G phone back on the PagePlus account.
  • Power the 4G phone back on and make a phone call on the 4G phone.
  • The internet should pop up.
  • Remember to instruct the customer to never dial *228 on a flashed phone on PagePlus. The phone will instantly go into roaming and the internet will cut off.
If you have any further questions please contact us via phone or email.

** We are not afflicted with the wireless carrier.